Store Policy & FAQS
Return/ Refund Policy
Due to the nature of the products that we sell, we don’t offer exchanges or refunds for any physical or digital products. All sales are final.
Shipping & Order Processing Time
All orders will be processed within 5 to 7 business days. All products will be shipped after order processing is completed. Products will ship via USPS. You will have the option to select the shipping timeframe when you place the order.
Digital content that is included with your product will be sent out with your tracking number.
Digital content that is purchased as a stand-alone product will be sent to your email within 24 to 48 business hours.
Thank you so much for purchasing the ultimate experience sex doll. Your sex doll is an investment, and it should be handled with love and care. The longevity of your product can be prolonged with proper care. So, please ensure that you treat her like the princess she is. While we believe you can handle your lovely doll by yourself, we still have included a few tips and recommendations that you may find helpful. Please feel free to reach out to us if you have any questions or concerns.
• Please thoroughly your product before and after each use. We recommend using antibacterial soap. • You can use a vaginal irrigator or squirt water bottle to flushout soap residue. We recommend using a microfiber cloth to dry the product.• Please avoid storing your product in harsh conditions such as extreme heat or cold.• We recommend that you use a water base lubricant or condom for lubrication • Avoid sharing your doll with other but if you choose to always use a condom.
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